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Cruise ship claims

The cruise industry is a high capital venture and operates in an environment of intense competition. It therefore requires a high level of experience and expertise in the marine field to protect the significant levels of investment involved. We are well placed to offer this service both before and after any casualty situation.

Before a casualty

We offer advice on different types of insurance available and on policy terms and conditions, particularly where there are well known areas of difficulties with claims which can be overcome by specific policy wordings. We can advise on procedures to be put in place to help process the documentation needed in the preparation of claims. We can also access loss prevention knowledge in the rest of the Charles Taylor Group.

After a casualty

We can provide a fully integrated claims service which includes: 

  • Developing a casualty management plan that assesses how operational issues will impact on potential insurance claims
  • Physical damage claims adjustment, embracing cause of damage investigations, status reports to insurers and interim funding of repair costs
  • Establishing the loss of passenger revenues arising from abandoned or cancelled cruises for presentation to insurers, and undertaking cost analyses of refund
  • Compensation packages and repatriation expenses where such cover is afforded.
  • Claims for personal injury and sickness can be negotiated and settled independently or in conjunction with the vessel’s P & I Club

The service is geared to facilitate the vessel resuming her trade with the minimum of delay and disruption to earnings.

Key Contacts

Andrew Paton
Director - Marine

Tel +44 151 235 5567
Mobile +44 7798 775 075
Email andrew.paton@rhl-ct.com

Richard Cornah
Chairman

Tel +44 151 235 5554
Mobile +44 7785 948 830
Email richard.cornah@rhl-ct.com

Benson Chiu
Managing Director - Greater China, Head of North Asia

Tel +852 2399 6188
Mobile +852 9831 2812
Email benson.chiu@ctplc.com

Paul Silver
Managing Director, Marine

Tel +44 20 7015 2046
Mobile +44 7785 948 832
Email paul.silver@rhl-ct.com

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RHL News and Latest Publications

An adjusters’ note on substituted expenses and ransom payments – “The Longchamp”

The Court of Appeal has reversed the 2014 High Court judgement that crew wages and fuel consumed during lengthy ransom negotiations with Somali pirates could be allowed as general average under Rule F of the York Antwerp Rules. This article provides insight into both the High Court and Court of Appeal decisions, and clarifies the test for establishing an allowance under Rule F.

"Environmental liabilities in particular average - Part 2"
Situations in which pollution-related costs can be recovered in general average (GA) have been discussed in our previous article, "Environmental liabilities in general average - Part 1". We will now consider when the costs of cleaning up pollution in dry-dock may be  covered by particular average (PA).

"Environmental liabilities in general average - Part 1

The liability aspect of environmental costs falls traditionally within the ambit of P&I cover. However, there can be situations whereby such costs can be recovered as either general average (GA) or particular average (PA) from property insurers. This article will consider the topic from a GA point of view.

An adjuster's note on constructive total loss

This was a first instance trial in which the underwriters of the “Renos” attempted to defend a claim by the assured for constructive total loss of the vessel following significant damage caused by a fire in the engine room in Suez in August 2012. Notice of abandonment was tendered in February 2013. From an adjusting perspective, it raises some interesting points concerning which costs should be included in the assessment of a claim for constructive total loss. We also take the opportunity to note some of the differences in approach to claims for CTLs between the conditions commonly used in the market.

Insurance Act 2015/Enterprise Act 2016

Because the standard Institute Clauses provide that “This insurance is subject to English law and practice”, the first significant statutory changes under English law since the 1906 Marine Insurance Act are of general interest to insurers and assureds worldwide.

 

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