Our role is to promote the swift and amicable resolution of claims on hull and machinery policies, whether by giving an opinion on liability or by producing a full adjustment of the claim.
We do this by our:
- Dispute resolution skills
- Knowledge of different types of insurance contracts and practical claims settlement in-house marine engineering expertise
- Global claims experience represented by our office network
- Speedy, concise and effective reporting
We have combined the traditional average adjusters’ independent approach to claims settlement with modern IT methods, providing a service that is flexible and fast. Potential difficulties or areas of dispute are identified at an early stage and dealt with in a non-adversarial manner that safeguards relationships between the parties, and which is cost-effective.
Our qualified and experienced personnel form a global resource to help clients respond to casualties and process claims effectively. Staffed largely by local nationals, our offices are known and respected in their markets, providing invaluable guidance wherever problems occur.