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Average Adjuster, Charles Taylor Adjusting 

Nanami Hara joined Charles Taylor’s Tokyo office in 2010 as a trainee average adjuster, after studying law at university, during which time she had acquired an interest in marine insurance and maritime law. This was followed by a two-year secondment to the UK, working in the Group’s Liverpool and London offices. She has now relocated to London and advises Charles Taylor’s clients on marine claims and disputes. “The opportunity to work in the Group’s different offices was a great experience and has been really helpful. I have been able to meet and learn from many colleagues around the world.”

The role of an average adjuster is to assess and advise on marine claims. They work with shipping companies and insurers to set out clearly all the material facts in complex claims and to advice on the liabilities in maritime claims in a clear and impartial manner. By experience, study and on-the-job training, average adjusters are problem-solvers and mediators. “Being an average adjuster really suits my personality,” says Nanami. “Every case is different and I am very interested in maritime law and insurance. I really enjoy the research and report writing that leads to a successful outcome for our clients.”

Nanami has taken full advantage of the training opportunities offered by Charles Taylor and has already completed four of the six examinations which lead to qualifying as a Fellow of The Association of Average Adjusters. “I really enjoy working at Charles Taylor. The Group puts a lot of effort into supporting me and my colleagues with education and career development.” 

Nanami Hara

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