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Senior Claims Executive, MSUKI (London, Standard House)

Charles Taylor plc is a global leading provider of professional services to the insurance industry. The group manages mutual insurance companies, provides specialist loss adjusting services, has recently set up a Lloyd’s Managing Agency and syndicate and is a provider of a diverse range of outsourced management and technical insurance services for the global market.

Charles Taylor currently employs over 1800 staff working in over 71 offices in 29 countries worldwide.  In London we employ approximately 600 staff working across 3 offices in Central London.  We are a profitable, growing organisation that is highly regarded in the insurance industry as a top tier provider of professional services, employing some of the industry’s ‘best in class’ professionals and technical experts.  Our delivery of high quality, individually tailored services to our clients is backed by our core values of excellence, partnership, quality and support, and we look for employees to join us who exemplify these values and our ethos. 

Our Management Services business delivers a complete outsourced management service covering every aspect of mutual insurance companies’ operations. These include the management of underwriting and claims, the provision of regulatory and accounting services, as well as corporate governance and company secretarial services.

This business currently manages four mutual insurance companies: 

  • The Standard Club, which provides liability insurance to around 9% of world shipping
  • Signal Mutual, the largest provider of Longshore workers’ compensation insurance to the US maritime industry
  • SCALA, which provides workers’ compensation to the majority of Canada’s ship owners
  • The Strike Club, which is the only dedicated marine mutual insurer covering the costs of delays outside and operator's control 

In addition, we provide administration services to The Offshore Pollution Liability Association (OPOL).


We have an opportunity within the Standard Club for a Senior Claims Executive to handle P&I and defence Claims on behalf of members in MSUKI Offshore Division.


Key responsibilities will include:-

  • Verifying that the risk/claim is covered under the Member’s entry with the Club. 
  • Settling third party P&I claims at the most economic figure possible, in accordance with the Rules and the Member’s Terms of Entry. 
  • Estimating P&I claims promptly and in accordance with the procedures. 
  • Handling Defence disputes as directed. 
  • Reviewing contracts. 
  • Reviewing monthly the schedule of all estimated claims to ensure they are properly recorded and estimated within the guidelines. 
  • Appointing, lawyers, surveyors, consultants and correspondents and to receive and evaluate critically advice received, and act thereon. 
  • Notifying Reinsurers, and make recoveries from both the pool and the excess reinsurers, or other contractual parties where appropriate. 
  • Ensuring that Members are kept adequately informed at all stages of a claim and understand both their and the Club's position in any situation. 
  • Preparing agendas and reports as required. 
  • Setting up, monitoring and maintaining accurate claims files 
  • Organising files appropriately and in accordance with procedures. 
  • Reporting internally as required and in accordance with procedures. 
  • Carrying out his/her duties in accordance with the Claims Procedures Manual. 
  • Participating in the claims audit programme as an auditor of files as delegated by the Syndicate Claims Director. 
  • Accurately recording issued securities and counter securities received in cooperation with Syndicate Claims Director.
  • Attending Claims Executives meetings and lectures.
  • Participating in out of hours emergency telephone rota and respond to general claims enquiries by Members and correspondents at all times if requested.

Ad Hoc Duties 

Your key accountabilities will include such other duties and tasks are as allocated to you at the discretion of management and that are within your capabilities and within the scope of your post. 

Essential Skills/Qualifications/Experience 

  • Degree 2.1 and above
  • Legally qualified lawyer of barrister
  • Previous shipping law experience
  • Previous Club (P&I) experience would be desirable or previous experience of working on claims in shipowners’ office
  • Excellent communication skills
  • Ability to prepare reports and other written communication
  • Excellent interpersonal skills with the ability to build relationships with individual members
  • Willingness to travel (internationally)

Desirable Skills/Qualifications/Experience 

  • Additional language skills would be an advantage

Apply for a role at Charles Taylor

To apply please send us an email:

Please include your name, email address, phone number and CV and tell us in a few words why you would like to apply for the role.