Claims Manager, Management Services Americas
“Charles Taylor really promotes fresh thinking to future-proof our solutions,” said Tanisha Cobb-Anderson, Claims Manager in Charles Taylor’s US Management Services business. Tanisha needed no more encouragement and instigated and then worked with a team to develop a series of educational videos on a wide range of subjects for members of Charles Taylor’s client, Signal Mutual.
“It all started when I suggested that we produce a Jones Act educational video. Our team then worked with a professional videographer to produce educational video workshops on a myriad of specialist subjects. The latest video was an initiative on ‘Know Your Manager’. It was shown at the Signal Board meeting, where it was really well received,” she explained.
Tanisha joined Charles Taylor over 22 years ago, starting as a temporary employee, before developing her career as a key member of the claims management team. She is now responsible for handling workers’ compensation claims in the Great Lakes and Gulf Regions. “I supervise claims, working closely with our Third Party Administrators and defence attorneys to ensure the best outcome for the claimant and Signal’s members,” she said.