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Managed Claims Services

We provide services to insurers & reinsurers for live & run-off claims.

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Broker and Underwriting Services

We provide outsourced support and managed services to enable underwriters and brokers to focus on their core business.

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MGA Service

We provide a comprehensive range of support services to new and existing MGAs.

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Welcome to Charles Taylor Insurance Services

Transforming Insurance Operations

Great operations make insurance businesses in the Lloyd’s, London and international markets tick. They ensure that policies are issued, claims paid, coverholders managed, regulatory reporting completed and a multitude of other vital, often unsung, services delivered.

That’s where Charles Taylor Insurance Services comes in. We are an innovative provider of outsourced services to insurers, brokers, coverholders and MGAs. By working with us, you can focus more of your time on delivering outstanding insurance to your clients, confident that your operations will run like clockwork.

You can outsource entire functions to us, or choose from a menu of services to streamline exactly the service you require. You can be confident that we have the technical knowledge, market experience and commitment to service to ensure that our services integrate perfectly with your own.

Claims Services

We offer a range of claims management services, including static claims, elective claims and claims peer reviews.

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Run-Off Services

A complete end-to-end service to manage claims, release reserves and manage books to close for owners and acquirers of run-off.

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Broker and Underwriter Services

We offer a range of outsourced services, including broker services, underwriting & financial services, delegated underwriting authority (DUA) services and managing general agency (MGA) services.

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Market Applications

We manage the London Market Expert (LME) database, a repository of information from third party administrators (TPAs) accessible by managing agents

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Key Contact

Alistair Hardie
Group Chief Executive

Tel +44 (0)1243 621 000 ext 1700
Mobile +44 (0)7894 337138
Email Alistair.hardie@cegagroup.com

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Latest news

Record fines for data breaches – untangling the insurance implications11 July, 2019News that the UK’s Information Commissioners Office (ICO) has imposed record fines on British Airways and Marriott hotel group totalling nearly £300 million, shows that the new General Data Protection Regulations (GDPR) has teeth.
Mobilising strategic partnerships to deliver change in London5 July, 2019Strategic partnerships can enable brokoers and carriers to respond more effectively to the growing complexity of the risk landscape and changing customer behaviour.
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Charles Taylor Managing Agency

Charles Taylor Managing Agency (CTMA) is a Lloyd's managing agent which provides end-to-end management services to Lloyd's syndicates