Managing Lloyd’s and London Market claims in the present competitive and economically challenging environment requires operational efficiency. How claims are handled will differentiate insurers from their peers, therefore, it is vital that claims are adjusted by experienced professionals who understand both the classes of business and are aligned to the values of the carrier.
Taylored Elective Services (TES) offers a range of bespoke claims adjusting solutions that can be ‘taylored’ to the carriers’ unique requirements. TES is designed to support claims functions with flexible and transparent resources by working with clear referral rules. Our London-based class of business experts work alongside in-house claim teams to deliver ‘best practice’ and to measurably exceed the standards required by the Lloyd’s Claims Transformation Programme and Lloyd’s Minimum Standards.
- Claims Agreement Party Adjustment: a flexible delegated claims service for where the client is a Claims Agreement Party
- FastTRAX Adjusting: a service for low value and/or complexity claims
- Bordereau Management Service: a service designed for the cost-effective handling of claims bordereaux that can be ‘teamed’ with Charles Taylor InsureTech’s Bordereaux Manager tool
- Surge Cover: a bespoke claims service that can be engaged at short notice to cover absence or an unexpected increase in volume of claims.