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Charles Taylor in collaboration with Signal Mutual announce the launch of Sage Adjusting LLC

Charles Taylor in collaboration with Signal Mutual announce the launch of Sage Adjusting LLC to provide longshore and harbour workers’ compensation claims administration.

12 February 2019

Strategic Venture Establishes Sage Adjusting as Largest Longshore
Workers’ Compensation Claims Business in the U.S.

Signal Mutual, the country’s largest provider of Longshore Workers’ Compensation benefits, in collaboration with Charles Taylor, its Manager, announce the launch of Sage Adjusting LLC. Sage Adjusting LLC has been created through the consolidation and integration of Signal Mutual’s four largest, independent third-party Longshore and Harbor Workers’ compensation firms: Charles Taylor TPA, Lamorte Burns, AS&G Claims Administration and Acclaim Risk Management. The longshore portfolio assets of the four workers’ compensation administration firms were acquired to establish Sage Adjusting LLC.


Charles Taylor recognized the challenges of the increasingly sophisticated claims adjusting environment, thereby working collaboratively with Signal Mutual to endorse a forward-looking solution. Sage Adjusting LLC will operate as a single entity aligned with and controlled by the Association and its Manager, Charles Taylor. Sage Adjusting offers greater cost efficiencies and a unified claims handling platform, delivering improved claims processes, services and outcomes.

“As Manager of Signal Mutual, the initiative reflects Charles Taylor’s commitment to investing in its clients to enable them to deliver on their strategic goals,” stated Richard Wood, CEO of Charles Taylor Americas. “Signal Mutual Indemnity Association and its Members can be assured of continued dedication to expert claims management and personal attention in achieving the best outcomes for the employer and employee.”


Sage Adjusting LLC is poised to handle adjusting of complex Longshore workers’ compensation claims administration. It is comprised of 100 people in 19 offices across the U.S. Christopher Schaffer, Chief Executive Officer of Charles Taylor TPA, will assume the additional leadership role as Chief Executive Officer of Sage Adjusting LLC.

“I would like to thank Signal Mutual’s Board of Directors, the principals and staff of our long-term independent adjusting firms and the Managers for their time and insight over the past two years in creating this new entity,” said T.W. Godfrey, Chairman, Signal Mutual Indemnity Association Ltd. “We could not be happier with achieving this important strategic initiative, which will offer considerable benefits to our Mutual Members.”

Sage Adjusting fortifies the sustainability of Signal’s leading edge in Longshore and Harbor workers’ compensation claims administration. This newly created entity provides a viable framework for the advancement of technology applications, enhanced resources and shared expertise within a formidable, organizational structure as a long-term strategy for workers’ compensation claims administration. Sage Adjusting LLC is seeking growth by providing Longshore workers’ compensation claims administration services to additional clients, with a particular focus on self-insured employers for their employees.

Mr. Wood noted that “Sage Adjusting represents a deepening of the longstanding partnership between Signal Mutual and its 34-year relationship with Manager, Charles Taylor, and a sign of continued investment in Signal Mutual’s success.”

The Sage Adjusting transaction effectively closed in December 2018. This year, the integration will be a seamless transition without disruption to adjusting services. Charles Taylor TPA, as well as two of the other third-party administrators, will retain their respective brands for providing workers’ compensation services to other industry sectors.

Charles Taylor TPA is part of Charles Taylor Claims Program Management, which delivers end-to-end claims management services worldwide to a variety of business lines, including workers’ compensation, general liability, marine, travel assistance, professional liability and cyber. Charles Taylor Claims Program Management will continue to offer clients deep industry expertise, local delivery and exceptional quality, service and outcomes.