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Richard Cook

Richard Cook

Technical Director, Charles Taylor Insurance Services

Telephone +44 20 7767 2800

Lloyds Chambers
1 Portsoken Street
E1 8BT


Claims Management, Claims Portfolio Analysis, Delegated Claims Authority, Loss Reserve and Settlement Allocation, Claims Process Management, Reserve Reviews and Validations, Redundant Reserves, Diary and Workflow Management, Claims Triage, Static Claims Management, Claims Business Process Review, Lloyd's Asia TPA Service, ECF and Conversion to ECF, CTP, Delegated Lead and 2nd Lead Service, Professional Fee Processing and Collection, Elective Claims Services

About This Individual

Richard Cook joined Charles Taylor in July 2013 from Xchanging Claims Services, where he was Head of Reinsurance.  He has over 28 years insurance claims experience in the Lloyd's and London Insurance Company Market; joining Xchanging from a specialist Reinsurance Lloyd’s Managing Agency, where he was the Group Claims Manager, managing a large portfolio of complex and high-profile lead direct and reinsurance claims.